Privacy Policy
Effective date: 11 January 2026
This Privacy Policy explains how qualihealth.co.za, in connection with the Lucky Fish brand (“we”, “us”, “our”), collects, uses, and protects personal information. By continuing to use this website, you confirm that you have read, understood, and agree to the handling of personal information as described in this policy.
1. Personal information we collect
The type of personal information collected depends on how you interact with qualihealth.co.za. Information may be provided directly by you or collected automatically through technical means.
- Contact details submitted voluntarily, such as an email address.
- Information about your preferences or interests related to content associated with the Lucky Fish brand.
- Technical data including IP address, browser type, device information, operating system, and data collected through cookies or similar technologies.
2. Purpose of data processing
Personal information is processed only for lawful and clearly defined purposes aimed at maintaining and improving the website.
- Operating and managing the website and its technical infrastructure.
- Improving user experience and content relevance.
- Responding to user enquiries and support requests.
- Analysing website usage for statistical and performance purposes.
- Complying with applicable South African laws and regulatory requirements.
3. Sharing personal information
We do not sell or trade personal information for commercial purposes. Personal information may be shared only where technically necessary or where required by law.
This may include trusted service providers such as hosting companies, IT support providers, analytics services, or public authorities, all of whom are required to handle personal information confidentially and lawfully.
4. Cookies and similar technologies
Qualihealth.co.za uses cookies and similar technologies to ensure proper website functionality, analyse traffic, and adapt content to user needs.
You can control or disable cookies through your browser settings. Please note that limiting cookies may affect certain features or performance of the website.
5. Data security
We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or alteration.
While we take data protection seriously, no online environment can be guaranteed to be completely secure.
6. Data retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once no longer needed, data is securely deleted or anonymised.
7. Your rights
You have rights regarding the personal information we process about you, subject to applicable data protection laws.
- The right to access your personal information.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of personal information where legally permitted.
- The right to restrict or object to certain processing activities.
- The right to withdraw consent where processing is based on consent.
8. External website links
Qualihealth.co.za may contain links to third-party websites or partner platforms. We do not control these websites and are not responsible for their content or privacy practices.
We recommend reviewing the privacy policies of any external websites you choose to visit.
9. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect legal, technical, or operational changes. The most recent version will always be available on this page together with the effective date.
10. Contact information
If you have questions about this Privacy Policy or wish to exercise your rights related to personal information, please contact us:
Email: [email protected]
Website: qualihealth.co.za
Lucky Fish and qualihealth.co.za are committed to protecting personal information responsibly and in line with applicable data protection laws.